Assistant Manager - Campaign Call Centre

Position Type

Contract - Full-time

Start Date

Monday, July 22, 2019

Application Period

July 19, 2019

Job Ad

Are you passionate about federal politics and driven to help elect more Green MPs? Do you want to help voters access the information they need to make a fully informed choice when they vote in 2019? Looking for a role that will help you grow as a leader in the political field?

As an ideal candidate, you have had previous experience in a call centre environment or in a customer service management position. You are a leader who thrives in a fast-paced environment where communication and teamwork are key. You understand the importance of engaging with Canadians and answering the questions that are most important to them.

The GPC is a small but growing federal political party, with a passionate team and lots of amazing supporters. We are growing our voice and impact on Canadian politics together — through hard work and providing a much needed and unique perspective!

Job Description

As a key part of the Campaign Call Centre leadership team, the Assistant Managers will support the Call Centre Manager in all areas, including: scheduling and training call centre staff, coordinating equipment, developing phone scripts, and planning and executing calling campaigns. The Campaign Call Centre team will lead the National Office’s direct communications with voters, working closely with the National Campaign Manager and the Director of Mobilizing. The contract for this position ends October 31, 2019.

Required Skills:

  • previous experience training, scheduling, and/or supervising staff
  • excellent organizational and administrative skills: proactive, deadline oriented, strong attention to detail
  • excellent interpersonal skills: professional and personable demeanour, comfortable engaging others
  • good communicator, written and oral
  • comfortable with online tools, especially G Suite (to facilitate working with teams spread across the country)

Preferred Skills:

  • multiple languages
  • previous management experience
  • previous call centre experience
  • previous project management experience
  • previous experience working or volunteering on a political campaign (at the federal, provincial, or municipal level)
  • functional knowledge of political party structures
  • passion for and knowledge of green issues and politics as well as an understanding of federal politics in general

To apply:

Interested candidates are asked to submit a detailed cover letter and resume to job67@greenparty.ca. For more information, please visit http://www.greenparty.ca/jobs.

Thank you for your interest; however, only those candidates selected for an interview will be contacted.